Refund policy

Refund Policy

At PawGo, customer satisfaction is important to us.

Returns:
We accept return requests within 30 days of delivery if the product is unused and in its original condition.

Damaged Items:
If your product arrives damaged or defective, please contact us within 7 days with photos or videos of the issue.

Refunds:
Once your request is approved, refunds will be processed to the original payment method.

Non-refundable cases:
- Incorrect address provided by customer
- Normal wear and tear
- Products damaged through misuse

For assistance, contact:
pawgo.global@gmail.com